1. Introduction
Vedena (Vedena Life, we, us, or our) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, complete our Prakriti assessment questionnaire, book consultations, or engage with any of our services.
By accessing or using Vedena, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
When you use our services, we may collect:
Name and contact details — email address, phone number, and any other information you provide through forms
Birth details — date, time, and place of birth, which are essential for Vedic Astrology (Jyotish) calculations
Questionnaire responses — your answers to our Prakriti assessment, including physical, mental, and lifestyle information
Consultation preferences — your chosen service type, availability, and any health or wellness goals you share
Payment information — processed securely through third-party payment gateways; we do not store full card details
2.2 Automatically Collected Information
Device and usage data — IP address, browser type, operating system, pages visited, time spent on site
Cookies and similar technologies — used to improve user experience, analyze traffic, and remember preferences
3. How We Use Your Information
We use your data solely to:
Generate your personalized Prakriti report and birth chart analysis
Match you with appropriate Vedic Astrologers or Ayurvedic practitioners for consultations
Communicate with you — appointment confirmations, report delivery, follow-up support
Improve our services — anonymized analysis of questionnaire patterns to refine our assessment accuracy
Comply with legal obligations as an AYUSH-recognized startup
We do not:
Sell, rent, or trade your personal information to third parties
Use your birth details or health information for advertising
Share your data with unrelated commercial entities
4. How We Protect Your Information
Encryption — sensitive data transmitted via SSL/TLS encryption
Limited access — only trained Vedena team members and your assigned consultant access your information
Secure storage — data stored on encrypted servers with regular security audits
No lengthy retention — we retain your data only as long as necessary for service delivery and legal compliance
5. Sharing Your Information
We share your information only in these limited circumstances:
With your assigned expert — your birth details and questionnaire responses are shared only with the Vedic Astrologer or Ayurvedic practitioner you have booked for consultation
Service providers — trusted third parties who assist in website hosting, payment processing, and email delivery, bound by confidentiality agreements
Legal requirements — if required by law, court order, or governmental regulation
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your data (subject to legal retention requirements)
Opt out of non-essential communications
Withdraw consent for data processing where consent is the legal basis
To exercise these rights, contact us at info@vedenalife.com.
7. Cookies and Tracking
We use cookies to:
Remember your preferences and login status
Analyze site traffic and user behavior
Improve website functionality
You can control cookie settings through your browser. Disabling cookies may affect site performance.
8. Children's Privacy
Vedena is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for deletion.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of Vedena Life after changes constitutes acceptance of the revised policy.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data:
Email: info@vedenalife.com
Website: vedenalife.com
Vedena is an AYUSH-recognized startup committed to ethical stewardship of Vedic knowledge and your personal information.